Frequently Asked Questions (FAQs)
Q1. What does Shruta actually do?
Shruta offers a smart diabetes care solution. We bring together doctor visits, diagnostic tests and a smartphone-based glucometer into well-defined packages. Our goal is to equip doctors and patients with useful technology to enable diabetics to manage their condition effectively and smartly.
Q2. Are you in my city?
We’re currently operational in Delhi-NCR. If you’d like for us to come to your city next, email at email@example.com
Q3. Who’ll be my doctor?
You pick your own doctor! Our focus is keenly on enhancing doctor-patient relationships and so it’s incredibly important that you find a doctor close to you that you can build a good rapport with. To find out about our doctors, visit our homepage.
Q4. Who will do my blood tests?
We only work with NABL-accredited labs with a strong reputation for quality and professionalism. We match you with a lab close to your home who’ll send a trained phlebotomist to your house for a free blood sample collection. But you’ll know exactly which lab is conducting your tests so you’re more than welcome to check out the lab physically if you’d like.
Q5. How much do your test strips cost?
Our test strips are the cheapest in the market. We sell a pack of 50 test strips for Rs. 500, which is exactly Rs. 10/- per test strip (includes free home delivery). For comparison’s sake, our competitors like AccuCheck, OneTouch and Dr. Morepen sell glucose test strips for their respective glucometers anywhere for Rs. 25 to 40 per test strip.
Q6. What if I’m not happy with my package?
You get a dedicated support number when you become a Shruta package patient. You can reach out to that number at any time and expect a response in 1-2 hours. In reality, we reply in 2 minutes most of the time.
Q7. I already have a great doctor who's not working with you yet. What should I do?
That’s great! You don’t have to switch your doctor if you don’t want to. We can work with your doctor to sign them on to Shruta and enable access to your medical history with your prior permission. For this, you can email us at firstname.lastname@example.org or call us.
Q8. I'd like to upgrade to the annual package. Is that possible?
You can upgrade from the one-time package to the annual package if you’re happy with our service. If you decide to upgrade to the annual package within 7 days of signing up for the one-time package, you’ll have to simply pay the difference and we’ll upgrade you. You’ll get all services in the annual package that you haven’t already availed.
Q9. What tax benefit can I get on this?
Under the Section 80D of the Income Tax Act, 1961, you can claim upto Rs. 5,000 as a deduction. This Rs 5,000 is within the overall limit of Rs 15,000 available for self, spouse, dependent children. This Rs 15,000 is enhanced to Rs 20,000 when you or your spouse or both of you are more than 60 years old. (An additional Rs 15,000 is available for health insurance paid for parents and this is also increased to Rs 20,000 when one or both parents are more than 60 years old). For more details on your particular case, talk to your CA.
Q10. Who created Shruta?
Anshul Gupta and Dr. Manasvi Gupta founded Shruta in May, 2016. Pretty much everyone in our family is diabetic and we’ve seen first-hand the problem of actively managing a chronic condition on top of a busy schedule, no matter at what age. We love criticizing different aspects of the Indian healthcare industry but we decided to actually try and solve a real problem for once.
Q11. What's the buzz around the smart glucometer?
The smart glucometer is an incredible device. It’s as easy to operate as a regular glucometer but it plugs into a smartphone’s 3.5mm audio jack. We currently support iOS and Android devices. The glucometer displays the blood sugar value on the phone when used. But since the value is securely synced with the cloud, we can make it available to your doctor, friends and family in real-time and create permanent health records for you. Watch a quick demo video here.